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Terms & Conditions

The rules for clubs and athletes using Taptarov: accounts, plans, the app, content, club data and complaints.

Last updated: 15 October 2026

011. General

  1. These Terms govern the use of Taptarov: the taptarov.pl website, the club panel and the iOS and Android app (together, the "Service").
  2. The Service is run by Michael Sroka, a sole trader trading as Tom Curve, of 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom (the "Provider"). Contact: letsroll@taptarov.pl.
  3. You accept these Terms when you create an account. They are available free of charge on this page in a form you can download, save and print.
  4. How we process personal data is described in the Privacy Policy.

022. Definitions

  • Club: an academy, school or sports section using the panel under a Plan.
  • Club admin: a person who manages a Club in the Service; the first is whoever registered the Club.
  • Coach: a person the Club has given coaching permissions.
  • Athlete: a person using the Service, including a Club member.
  • User: anyone with an account.
  • Plan: a Club's paid subscription (Start, Academy or Pro) described on the Pricing page.
  • Trial: a free period of using the panel before choosing a Plan.
  • Consumer: an individual using the Service for purposes outside their trade, business or profession.

033. Technical requirements

  1. The panel needs an internet-connected device and an up-to-date browser (Chrome, Safari, Firefox or Edge) with JavaScript and necessary cookies enabled.
  2. The app needs a current version of iOS or Android. Checking in with the QR code needs a camera.
  3. You need a working email address to create an account.
  4. You must not provide unlawful content.
  5. Using the internet carries usual risks such as malware or a stolen password. Keep your password safe and don't share it.

044. Your account

  1. Accounts are free. You create one with your name, email, password and belt, or by signing in with Google.
  2. You can create an account on your own from the age of 16. Younger people may use the Service with a parent's or guardian's consent.
  3. Give accurate information. You set your belt when you sign up; after that your club's admin changes and confirms it.
  4. Your account is personal. Don't share it.
  5. The account agreement is open-ended. You can end it at any time by deleting your account or emailing letsroll@taptarov.pl.
  6. We may suspend or delete an account that seriously breaches these Terms, after asking the User to stop, unless the breach is so serious that a warning isn't appropriate (e.g. unlawful content, hacking attempts). We tell the User by email with our reasons.

055. Services for clubs

  1. A Club can use the panel to manage members, belts, classes, attendance, membership payments, membership plans and club documents, depending on its Plan.
  2. Plans differ by their limit of active members: Start up to 40, Academy up to 120, Pro unlimited. Current prices and features are on the Pricing page.
  3. Prices are final. The Provider is not VAT-registered, so no VAT is added.
  4. Plans are paid in advance, monthly or yearly, by card through Stripe. Yearly billing costs ten months' price. The Provider never receives or stores card details.
  5. The Trial is free, needs no payment card and does not turn into a paid Plan automatically.
  6. There are no fixed-term contracts. You can cancel a Plan at any time on the Plan page (Manage subscription) or by emailing letsroll@taptarov.pl. Cancellation takes effect at the end of the paid period; until then the panel keeps working.
  7. Fees for a started billing period are not refunded, unless mandatory law requires it or the service was unavailable through our fault.
  8. If a Club's active members exceed its Plan's limit, we tell the Club and suggest a different Plan.
  9. We give at least 30 days' notice of price changes. The new price applies from the next billing period after that; if you don't agree, you can cancel.
  10. Before a Club appears in the club search, the Taptarov team reviews it. We may refuse to publish a Club that gives false information.
  11. Every active Club is publicly listed and findable, as part of the Service: in the club directory on the taptarov.pl website (Clubs), in the club search of the web panel and in the mobile app. The listing shows the Club's name, logo, address and map location, description, website, founding year, the types of classes it runs and whether it accepts new members. Each Club also has a public page showing, in addition, the contact phone number and email the Club enters in its settings, its head coach and its weekly class schedule; coaches appear with their first name and last-name initial only. It never shows members' data. The listing cannot be switched off while the Club uses the Service; it is removed when the Club stops using Taptarov or is no longer active.

066. The athlete app

  1. The app is free for athletes. Clubs set and collect their own membership fees; the Provider is not a party to the agreement between an athlete and a Club.
  2. You can belong to several Clubs. The Club decides whether to accept you. Before sending a join request you accept the Club's documents (e.g. club rules, terms of membership, questionnaire), whose content the Club decides.
  3. You record attendance by scanning the Club's QR code during the class (from 30 minutes before it starts until it ends). Attendance reported without the QR code is marked as self-reported.

077. User content

  1. You are responsible for what you post in the Service: comments, photos, descriptions, and the Club's documents and files.
  2. Unlawful, abusive or discriminatory content, content that breaches others' privacy or rights, spam and advertising without the Club's consent are not allowed.
  3. By posting content you give us a non-exclusive, free licence to store and display it in the Service, only as needed to run it. The licence ends when you delete the content or your account.
  4. You can report content that breaches these Terms to letsroll@taptarov.pl. We review reports promptly and may remove the content. Club admins can delete comments in their Club.

088. Club data and data processing

  1. Data a Club enters into the Service belongs to the Club. The Club is the controller of its members' data and the Provider is its processor.
  2. By accepting these Terms, a Club instructs the Provider to process the personal data of its members, coaches and contacts (identification and contact details, membership, attendance, payments, belts, accepted documents, training activity) for as long as it uses the Service, solely to provide the services described here.
  3. The Provider processes the data only on the Club's documented instructions (these Terms and the Club's actions in the panel); ensures that authorised people are bound by confidentiality; applies the measures required by Article 32; helps the Club respond to data subjects and meet its obligations under Articles 32 to 36; notifies the Club of personal data breaches without undue delay; and makes available the information needed to demonstrate compliance and allows audits.
  4. The Club gives general authorisation to use the sub-processors listed in the Privacy Policy. We give advance notice of planned changes; the Club may object and, if the objection isn't accommodated, terminate.
  5. When a Club stops using the Service, it can download its data as CSV. We then delete the data permanently on the Club's instruction, unless the law requires us to keep it.
  6. The Club decides the content of its documents and questionnaires and is responsible for having a legal basis to process its members' data and for informing them, including getting explicit consent if it collects health data or other special category data (Article 9).
  7. More detail is on the GDPR page.

099. Availability and changes to the Service

  1. We aim for the Service to run without interruption but can't guarantee it. We schedule maintenance for quiet hours and announce it in advance where we can.
  2. We keep developing the Service and may add, change or remove features. If we remove a feature that is essential to a paid Plan, the Club may cancel and get a pro-rata refund for the unused period.
  3. Features marked "coming soon" are not part of a Plan until they are released.
  4. The Pro Plan includes priority support: requests from Pro Clubs are handled first.

1010. Liability

  1. We are responsible for providing the services properly under these Terms and the law.
  2. Towards Clubs, the Provider's liability is limited to direct loss and to the fees the Club paid in the 12 months before the event. This doesn't apply to wilful misconduct or where the law doesn't allow liability to be limited.
  3. We are not responsible for content posted by Users or for the relationship between a Club and its members, including membership fees and club documents.
  4. Nothing in these Terms limits liability towards Consumers where the law doesn't allow it.

1111. Complaints

  1. Send complaints to letsroll@taptarov.pl, describing the problem and giving your account email.
  2. We reply within 14 days of receiving a complaint, to the address it came from.
  3. Consumers may also use out-of-court dispute resolution, such as a local consumer advice service.

1212. Consumers

  1. Athlete accounts are free and can be deleted at any time without giving a reason.
  2. Where a Plan is ordered by an individual in a way that gives them consumer rights under applicable law, they may withdraw within 14 days of the contract.
  3. If you want the service to start before the withdrawal period ends, we ask for your explicit consent. If you then withdraw, you pay for the period the service was provided.

1313. Changes to these Terms

  1. We may change these Terms for good reason, such as changes in the law, in the Service's features, prices or payment methods, or for security.
  2. We give at least 14 days' notice by email or in the Service. If you don't accept the changes, you can delete your account or cancel your Plan before they take effect.

1414. Final provisions

  1. These Terms are governed by the law of England and Wales. This choice of law doesn't deprive Consumers of the protection of the mandatory laws of the country where they live.
  2. Disputes with Consumers go to the courts that have jurisdiction under general rules.
  3. These Terms apply from 15 October 2026.